People with a speech disability can make a speech-to-speech (STS) call through STS NC. A relay operator serves as the speech-disabled user's voice and repeats his/her responses to the other caller when appropriate. There may be times when a STS user will be asked to repeat his/her comment so that the relay operator can convey the message accurately. The STS user will hear the other caller’s voice.
STS Relay is not compatible with PBX system or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.
711 or 800-735-8261
HOW DOES STS RELAY WORK?
The STS user speaks directly to the other party.
The relay operator repeats the STS user's spoken words if needed.
The other party talks directly to the STS user.