Speech-to-Speech North Carolina (STS NC) is funded by a surcharge on landlines and wireless connections in North Carolina
and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

Speech-to-Speech (STS) and Hearing Carry-Over (HCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

© 2019 STS NC - All Right reserved.

SPEECH-TO-SPEECH

Speech-to-Speech (STS) allows a person who has a speech disability to voice his/her conversation. A specially trained Sprint STS operator repeats the words of the person with a speech disability or synthesizer output to the other person. No special equipment is needed to use this service.

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TYPE OF SERVICES FOR SPEECH DISABLED

TTY

VIDEO-ASSISTED STS

Video-Assisted Speech-to-Speech 
(VA-STS) utilizes video conferencing technology to provide the STS relay operator with visual cues during the conversation which can improve the quality of your call.

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HEARING CARRY-OVER

Hearing Carry-Over (HCO) allows callers with hearing who are unable to speak to listen to the person they are calling. The HCO user types his/her conversation for the relay operator to read to the standard telephone user.

Click here for more information.