Speech-to-Speech North Carolina (STS NC) is funded by a surcharge on landlines and wireless connections in North Carolina
and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

Speech-to-Speech (STS) and Hearing Carry-Over (HCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

© 2019 STS NC - All Right reserved.

RESOURCES

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Downloadable Marketing Materials

 

Sponsorship Request

Speech-to-Speech NC is proud to sponsor organizations to help educate the community about the various products and services that are available to them.

 

Please download and fill out the form to be considered.

 

Organizations Serving People with Speech Disabilities

 

  • North Carolina Assistive Technology Program (NCATP)

 

 

Dr. Bob Segalman, Founder of Speech-to-Speech

Bob Segalman, PhD, who has a cerebral palsy-related speech disability, envisioned Speech-to-Speech in November 1989. He was driven by his desire to find an easier way to make telephone calls. Dr. Segalman can hear but people sometimes have difficulty understanding his speech. Because he has some manual dexterity limitations, using a TTY (text telephone device) to make a telephone call was a slow and often frustrating process for Dr. Segalman. By addressing his own basic needs, Dr. Segalman successfully bridged a major communication gap for all individuals with speech disabilities.

 

Acting initially in his home state of California, Dr. Segalman persuaded state legislators, as well as the California Public Utilities Commission, to provide full telecommunications access for individuals with speech disabilities. Inspired by Dr. Segalman’s vision of a liberating communication tool, Sprint developed Speech-to-Speech Relay, a free service that provides specially trained operators to assist customers with speech disabilities.

Speech-to-Speech Relay was first offered in June 1996 by the California Relay Service and is now offered in all 50 states. North Carolina is proud to offer this vital service.

 

To quote from Dr. Segalman; “Daily independence is often taken for granted. To make a phone call and be understood by the person on the other end is a golden opportunity for someone with speech disabilities. Imagine all of the phone calls you have made in the last week. Now imagine that instead of just being able to plug in your blue tooth and go, you had to ask a friend to help you make every call. We all deserve a high quality of life even those of us with disabilities.”

 

We appreciate Dr. Bob Segalman's work and efforts in helping us provide Speech to Speech services for consumers in North Carolina!

National Speech to Speech Videos

Part 1

Part 2