The Email Set up feature allows STS users to send an email with call instructions or information to the relay operator in advance.
STS users can complete this form online between
2 and 24 hours prior to the call.
The form includes information such as:
the number to call
the name of the other caller
the subject of the call
and/or anything that makes it easier to complete the call.
Users must have their username and password set up prior to completing the form for the first time. To do this, fill out the STS NC Customer Database Form.
Click here to learn how to set up your customer profile.
Please note that this feature cannot be used to request a specific relay operator.