Speech-to-Speech North Carolina (STS NC) is funded by a surcharge on landlines and wireless connections in North Carolina
and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

Speech-to-Speech (STS) and Hearing Carry-Over (HCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

© 2019 STS NC - All Right reserved.

HOW DOES HCO RELAY WORK?

The HCO user types to the relay operator.

The relay operator reads aloud the typed message to the other party.

The other party speaks directly to the HCO user.

HEARING CARRY-OVER (HCO)

711 or 877-735-2962

Hearing Carry-Over (HCO) allows a person with a speech disability to listen to the other caller, while typing his or her words on a TTY for the operator to read aloud to the called party. 

HCO relay is not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used.While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

VIDEO: HCO RELAY SERVICE