Bola Desalu 

Account Manager

Speech-to-Speech NC

4819 Emperor Boulevard

Suite 205

Durham, NC 27703


(919) 324-3792  Videophone/Voice

(919) 238-4137  TTY

(886) 338-0078  Fax  Email


Jan Withers  


NC Division of Services for the Deaf and the Hard of Hearing
2301 Mail Service Center
Raleigh, NC 27699-2301


(919) 874-2212  TTY/Voice
(800) 857-6099  TTY/Voice (Toll Free)
(919) 890-0859  Videophone Email



(877) 787-1989


The STS customer service line is available 24 hours a day, 7 days a week, at no cost.


A dedicated customer support team for STS users is standing by to assist STS users or organizations serving them. Examples of assistance that can be provided:

  • request basic information about STS,

  • assistance to filling out customer profiles,

  • provide outstanding compliments and

  • provide some suggestions for improvements.


Are you satisfied with Speech-to-Speech North Carolina?

Do you have any complaints, comments, concerns or suggestions for us?

Please fill out the form below and press the "Submit Form" button when you are finished.  The STS NC Account Manager or a representative will respond to you as soon as possible.  All information you provide us will be strictly confidential.


None of the information you provide will be used by STS NC for any other purpose beyond response and resolution without your express consent.

Speech-to-Speech North Carolina (STS NC) is funded by a surcharge on landlines and wireless connections in North Carolina
and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

Speech-to-Speech (STS) and Hearing Carry-Over (HCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

© 2020 STS NC - All Right reserved.