Speech-to-Speech North Carolina (STS NC) is funded by a surcharge on landlines and wireless connections in North Carolina
and administered by the North Carolina Division of Services for the Deaf and the Hard of Hearing.

Speech-to-Speech (STS) and Hearing Carry-Over (HCO) relay are not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used. While local calls are made at no charge, long distance calls are now available at no charge effective July 1, 2017.

© 2019 STS NC - All Right reserved.


“Smart 711” is now available using an Interactive Voice Response Unit (IVR).
This service is a recorded message that will answer 711 calls in order to route the call to the right relay operator more quickly.



Monthly webinars are offered for people with a hearing loss or speech disability, agencies working with people who have disabilities, or advocates interested in learning about Speech-to-Speech.


STS NC would like to hear about your experience with our service!

Please take a few minutes to fill out this this survey. Your responses will help us better serve your communication needs.

STS NC Video

Click here to watch a video and learn about the Speech-to-Speech service.